Disney has now responded to a lawsuit filed in late December 2025 by a woman who alleges the trolley was tracked on the track and is seeking damages from the company. In our previous coverage, we outlined the specific allegations in the complaint and what the potential legal ramifications could be.
The issue drew attention because it focused on the park’s iconic trolley tracks that many guests are familiar with. Continue reading for this update on the issue, including Disney’s response. At Mickey’s Visit, we report on important Disney news, including the Rise of the Resistance renovations and transportation shuttle shutdowns affecting Disneyland. Check out the changes at Disneyland this month.
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Disney World Main Street USA Magic Kingdom
The lawsuit against Walt Disney Parks and Resorts was filed on December 22, 2025 in Florida Circuit Court, Orange County, Florida. Rhonda Smith of Frankfort, Kentucky sued for $50,000, claiming the trolley tracks “did not adequately mark the steel rails and flangeways near the castle attraction,” causing her to trip and fall, resulting in “permanent injuries and substantial medical expenses.”
In her complaint, Smith alleged that Disney failed to fulfill its responsibility to maintain reasonably safe walkways for guests. She claimed the company allowed dangerous conditions, uneven surfaces and gaps that could pose a tripping hazard, to remain in place. The filing also claims Disney did not conduct adequate inspections, correct alleged hazards in a timely manner or provide adequate warnings about the condition.
Smith further alleged that the incident caused lasting injury. He claimed aggravated pre-existing medical conditions, including permanent physical injury, ongoing pain, emotional distress, disability, reduced enjoyment of daily life, and other related damages.
Magic Kingdom Parade – Donald Duck
Disney has now responded to the trolley track issue. In its response, Disney characterizes the trolley tracks as “open and clear” and argues that plaintiff Rhonda Smith is responsible for the incident. The company claims that Smith “had a duty to use reasonable care for his own safety” and that he “breached his duty by failing to pay adequate attention to his surroundings.”
Disney insists that the conditions described in the complaint are so obvious that no additional warnings are necessary. According to the filing, because the tracks were “open and clear,” Walt Disney World had no obligation to provide guests with signage or additional notice of their presence.
The company has formally requested a jury to rule on the matter. Court records show the current case management schedule lists a trial date of Nov. 22, 2027 at the Orange County Courthouse.
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Disney likely requested a jury trial because it is a “fact-driven premises liability case” focused on individual responsibility. So, in other words, this kind of case comes down to common sense and personal responsibility. Under Florida’s comparative negligence law, if a jury finds the guest mostly at fault, he or she may recover little or nothing.
Disney’s argument that the trolley tracks were “open and clear” is consistent with that strategy, as jurors may be more inclined to view a visible, embedded track as something a reasonable person would notice. A jury will also decide how serious the injuries actually were, which directly affects how much money can be awarded.
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The post Disney Responds to Main Street Trolley Track Guest Tripping Lawsuit appeared first on Mickey Tours – Disney News & Planning Tips.
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