Is Airbnb travel insurance worth it?  – Forbes Advisor

Is Airbnb travel insurance worth it? – Forbes Advisor

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Planning an Airbnb vacation but worried about the host’s strict cancellation policy? Travel disruptions like flight delays or rental issues can quickly derail the best-laid plans. But Airbnb offers travel insurance to protect your stay. Adding this optional insurance when booking reimburses you if problems covered by your policy prevent your trip.

To determine if Airbnb travel insurance is worth it, you’ll need to know the details of how it works, how much it costs, how to cancel the policy, and how to file a claim if needed.

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Does Airbnb cover Travel Insurance?

Travel insurance policies generally cover your Airbnb and similar rentals in the same way they cover a hotel stay. As long as your Airbnb booking is prepaid and non-refundable, a comprehensive travel insurance policy will reimburse you if the unexpected happens and you have problems before or after departure.

Here are examples of common issues that a travel policy can cover you for if you’ve booked accommodation on Airbnb:

  • You must cancel your trip because you or a travel companion becomes ill or injured.
  • You have to come home early from your trip because of an emergency.
  • Airbnb is uninhabitable due to severe weather.

Does Airbnb offer travel insurance?

Airbnb offers travel insurance policies that you can purchase when you book a stay. These are optional extras offered through a partnership with Generali Global Assistance.

Airbnb travel insurance plans are underwritten by Generali and include the following key coverage:

  • Trip cancellation: If you have to cancel due to illness, flight delays, or other reasons listed in your policy, you’ll be refunded up to 100% of the cost of your Airbnb reservation.
  • Trip interruption: If you need to cut your trip short, you can recover prepaid rental costs for the unused portion of your stay. You can also get help with shipping costs.
  • Travel delay: If your trip is delayed 24+ hours for covered reasons such as inclement weather or mechanical problems, you may be reimbursed for expenses incurred during the delay, such as hotels, meals and airport parking, up to a total of $750 per person.
  • Medical: Emergency medical treatment needed during your trip is covered up to $50,000 per person. This includes hospitalization, ambulance transport, and physician-ordered care.
  • Baggage: Lost, damaged or stolen baggage and personal items are covered up to $1,000. High value electronic devices such as mobile phones and laptops are excluded.
  • COVID-19: You may be able to submit a claim for cancellations and medical expenses related to Covid if you can provide documentation of a positive test supported by a medical professional.

Each travel insurance plan covers you and up to nine other people staying with you at the Airbnb without having to be named on the policy. There are no age restrictions, so even children are covered.

Generali’s Airbnb policies typically have these restrictions:

Visit Airbnb’s Travel Insurance page to learn more about what is and isn’t covered.

Is Airbnb travel insurance worth it?

Whether Airbnb travel insurance is a wise investment depends on the specific details of your trip. Benefits like Trip Cancellation Coverage and Trip Interruption Coverage only apply to the Airbnb rental itself, not transportation, excursions or other non-refundable travel costs.

Before you buy a policy, review what protections you already have. Many credit cards include basic travel coverage that can adequately cover an Airbnb cancellation. Also, consider the individual host’s cancellation policy. Some have strict cancellation policies where you must cancel within 48 hours of booking to receive a refund. Others are more flexible and allow you to cancel up to 24 hours before check-in for a full refund.

If you want more comprehensive coverage, consider a comprehensive, third-party plan from one of the best travel insurance companies. These third-party plans may cost more than Airbnb’s policy. But they usually reimburse you up to 100% of all your non-refundable travel expenses, not just Airbnb.

Also, standard travel insurance plans often have higher policy limits for things like travel medical insurance and emergency medical evacuation.

As you weigh your options, consider travel cost, length, distance from home, and personal risk tolerance. For expensive dream vacations, third-party travel insurance may make more sense as it covers more expenses and may have higher limits. But for getaways closer to home—where the cost of Airbnb is your biggest expense—Airbnb travel insurance can be worth it.

How do you get Airbnb travel insurance and how much does it cost?

When you book an Airbnb, you’ll have the option to purchase a guest travel insurance policy for your trip at checkout. You can also purchase a policy after booking by going to your confirmation email.

The cost varies based on the total price of the trip and your location. Airbnb travel insurance is assessed as a percentage of the total amount of your booking. The exact insurance rate offered will be clearly listed during checkout, so you can decide if you want to add it. If you choose to include it, insurance coverage will be confirmed in your booking email.

We got these estimated travel insurance prices for a variety of two-night Airbnb rentals:

How does Airbnb travel insurance for guests differ from Airbnb AirCover for guests?

Airbnb AirCover and Airbnb Travel Insurance are two very different products. With AirCover, you’re protected if your booking doesn’t match the description. For example, if some facilities are missing or if the reservation is incorrect. AirCover is a free backup automatically included with every booking.

Airbnb Travel Insurance is an additional add-on that you can choose to purchase. It reimburses you for your Airbnb if you have to cancel or cut short your trip due to external issues such as flight delays, illness or bad weather.

How to cancel and submit an Airbnb travel insurance claim

If you want to cancel your Airbnb travel insurance or if you need to submit a claim, here are the processes to do so:

How to cancel your Airbnb travel insurance

You can cancel your Airbnb insurance purchase within 10 days of purchase. To cancel, go to your Airbnb account and find the insurance policy summary page. This was emailed to you when you added insurance to your booking. On that page, select the Cancel Plan button.

Note: you cannot cancel the insurance once your trip has started, even if it is still within the cancellation window.

How to submit an Airbnb travel insurance claim

To start a claim, go to the Airbnb insurance policy page and select “Start a claim”. You can also contact the insurance provider directly—General for US Guests.

During the claims process, you will provide details of the interruption or delay of your trip and any associated costs. The claims team will confirm whether it is covered by your policy and process eligible refunds. Keep any receipts and documentation available in case the claims team asks for it.

If you get stuck or have questions about your claim, contact Generali customer support:

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